Can someone elaborate on what is allowed for facility directories under 164.510? The regulations say the directory can give the recipient the location of the patient (assuming all other requirements are met)? Can a covered entity (or its business associate) also give directions to the location? Can those directions be transmitted electronically (e.g., via e-mail or otherwise) to someone who asks for the patient by name (and again, assuming the other requirements are met)? If yes, what requirements must the CE or BA meet to ensure the electronic delivery goes to the right person who asked for the patient by name? Can the CE or BA rely on the e-mail or phone number provided by the recipient when he or she asks for the recipient by name?
Question No. 123