Developers and HIPAA

Connected Device Maintenance via App

A physician provides their patient with a medical device (like a CPAP or Glucose

Meter). The company that created the medical device wants to monitor the maintenance of the machine. All of the information collected by the device that is sent to the physician is covered under a business associate agreement. Can the company that created the medical device receive information about the maintenance/operation of the device so that they can alert the patient when a part needs to be replaced, etc.? How would that work? Would the device maker have to get the patient to opt in? Does it require a patient portal or a separate app for the patient?

Tags (If you have a multi-word tag, add a hyphen (-) between the words.)

Who are your customers? Check all that apply : Business associates (operates on behalf of/provides service to health care provider/health plan, e.g., an EHR vendor), Other, General Public, Patients/Individuals/Consumers

What is your organization? : Small company, Trade association

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Question No. 52