We are scheduling patients through an online scheduling app. We've been told patients are de-identified if we only use the first three letters of their first and last name for the scheduling portal. Could you confirm whether or not this is HIPAA compliant?
We make medical devices and sell to CEs through a independent sales team/resellers. Often times where there are some issues with software that runs on devices -- the reseller obtains the corresponding record from CE and uploads to our Customer Support portal. This ticket can contain medical health information. As a device manufacturer are we required to adhere to HIPAA? We may get a few hundred such tickets from different... more »
I'm a compliance consultant for early stage startups with tight budgets. I'm not sure how to advise them regarding BAAs for third-party services such as customer support ticketing that aren't meant to collect PHI, but may incidentally. (E.g. "[Covered entity] entered my profile information wrong and I don't know how to change it. It should say...") These subcontractors meet the NIST definition of a cloud service provider,... more »
Healthcare providers place requests for interpreter services on a web portal that the state agency leases from a private vendor. Interpreters then log into the web portal to fish for appointments. They can access the web portal from their computers or mobile devices and do so frequently at public places such as coffee houses, libraries, waiting rooms, etc. where there is no expectation of privacy. All appointments are... more »
Can someone tell me if a simple contact form on a health providers website needs to be HIPAA compliant if it is only requesting information like name, email, number, and a comment of interest in services?
I'm working on a free web application for use by healthcare providers that tracks the usage of antibiotics. I intend to make the application available to anyone as a tool without entering into any formal agreements. The tool would track such information as: facility census, medication name, dosage, date given, etc. patient age, gender, height, weight, etc. The tool would NOT use identifying information such as name,... more »
I am a student creating an app for school project. I was wondering if I have to be HIPAA compliant. I am creating an app, where diabetics can store their glucose and calculate insulin dosage. None of the information will be sent to hospitals or physicians. How would HIPAA work in this case? Thank you ahead.
Is a nonprofit EMS company (501c3) required to have a notice of privacy practices if it is an emergency response group? What aspects of HIPAA are applicable to a nonprofit EMS group?
Can organizations adopt the less stringent password measures recently updated in NIST 800-63-B and still be compliant under the HIPAA security rule?
If a health care provider who is a covered entity were to create a general fitness/wellness app and silo off any collected data from their covered operations, could it be a valid hybrid entity? For instance, if a hospital creates a free meditation app but does not prescribe it as treatment, nor convey any data the app ingests back to medical professionals or EMRs, must the app still be HIPAA compliant? What are the criteria... more »
A software company (e.g. a startup) develops an untethered PHR that is offered directly to the patient (consumer). The patient then authorizes PHR to "request" and "pull" (on behalf of patient) all records from all portals offered by healthcare provider EHRs (e.g. by Epic (MyChart), Cerner,...etc). The PHR gets access to all portals using logon credentials provided by the patient (e.g. patient provides all usernames and... more »
This was addressed on your old FAQ page for a number of years and it seems to have disappeared. Can "open format" postcards still be used to remind patients of upcoming appointments as long as HIPAA's minimum necessary standard is observed? Something like, "Dear Sue, We would like to remind you of your upcoming appointment on Tuesday, September 12th at 2:20 pm"?
Data masking or controlled access provides a means for patients to control disclosure of select information within the EHR. http://www.nature.com/gim/journal/v10/n7/pdf/gim200876a.pdf Can patients request that access to sensitive data be controlled? Can patients request that only certain people can access their PHI? Can they request an audit of how their data has been shared by a covered entity? If so, do (or should)... more »
We are trying to send medical data from clinics to an Amazon S3 service via an https connection (using an API). The S3 is configured with a policy for complying with HIPAA guidelines. The question I have is - If https communication to S3 is implemented with complying encryption standards, is the solution to transport data HIPAA compliant?
One of our physicians requested the use of a website which requires a patient to create an account, then the physician can add medical information about that individual, so the individual can then filter an e-commerce platform to make purchases that are consistent with their medical conditions. As we would be offering the service to patients and uploading the PHI, this would fall under a business associate relationship.... more »